Partner Knowledge Base
Partner Roles Matrix
The following matrix displays the key actions available within each role.
| Action | Partner admin | Partner provisioning | Partner Account Mgt. | Partner deployment of customers | Partner support | Partner billing |
|---|---|---|---|---|---|---|
| SIM Management | ||||||
| View SIM overview | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Order SIMs | ✔ | ✖ | ✖ | ✖ | ✖ | ✖ |
| Configure SIM status change | ✔ | ✔ | ✖ | ✔ | ✔ | ✖ |
| Use SIM Actions | ✔ | ✔ | ✖ | ✔ | ✔ | ✖ |
| Assign SIMs to Customer | ✔ | ✔ | ✖ | ✔ | ✔ | ✖ |
| Generic services | ||||||
| View Generic services | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Edit Tariff and Service name | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Remove services | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Partners | ||||||
| View Partners | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Customers | ||||||
| View Customers | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Create Customers | ✔ | ✔ | ✖ | ✖ | ✖ | ✖ |
| Edit Customers | ✔ | ✔ | ✖ | ✔ | ✖ | ✖ |
| Create Customer Services | ✔ | ✔ | ✖ | ✖ | ✖ | ✖ |
| Alarms | ||||||
| View and Create Alarms | ✔ | ✖ | ✖ | ✖ | ✖ | ✖ |
| Notification history | ||||||
| View Notification history | ✔ | ✔ | ✖ | ✖ | ✖ | ✖ |
| Users & Roles | ||||||
| View Users | ✔ | ✖ | ✖ | ✖ | ✖ | ✖ |
| Create Users | ✔ | ✖ | ✖ | ✖ | ✖ | ✖ |
| Edit Users | ✔ | ✖ | ✖ | ✖ | ✖ | ✖ |
| View Roles | ✔ | ✖ | ✖ | ✖ | ✖ | ✖ |
| Bill run | ||||||
| View and Crete Bill run | ✖ | ✖ | ✖ | ✖ | ✖ | ✔ |
| Journal | ||||||
| View Journal | ✔ | ✔ | ✖ | ✖ | ✔ | ✔ |
| FAQs | ||||||
| View FAQs | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
| Note: This is not an exhaustive list of every action that can be taken in the specified areas. |