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FUSION IoT Partner Knowledge Base

Partner Knowledge Base

Release Notes
FUSION IoT Partner Knowledge Base
Release Notes

The FUSION IoT Portal

  • Getting Started
    • Partner portal Overview
    • Logging in
    • Search and filters
  • The Internet of Things
    • What is IoT?
    • IoT Glossary
  • Manage your account
    • Password management
    • Your profile page
    • Configure Dashboards
    • Manage Dashboards
  • Troubleshooting
    • Troubleshooting login issues
    • Troubleshooting error messages

SIM Management

  • SIM Overview
  • View SIM information
  • Filter SIMs
  • SIM Overview Terms
  • SIM ordering and assignment
    • SIM order and assignment overview
    • Ordering SIMs
    • Creating Customer Services
    • Migrating SIMs to another Partner Service
    • Assigning SIMs to Customers
    • Activating SIMs
  • Managing SIMs
    • Manage SIM status
    • Assign SIM to an IMEI status change Alarm
    • Manage SIM Info Fields
    • Export SIMs
    • Export SIM CDRs
    • SIM status tab

Services Management

  • Generic services Overview
  • View Service Info
  • Create a Service note
  • View Service SIMs
  • Remove a Service
  • Edit a Service

Partners

  • Partner Overview
  • View Partner Info
  • View Assigned tariffs
  • View Partner CDRs
  • View Partner EDRs
  • View Partner Notification History
  • View Partner Users
  • View Customers
  • View Partner Journal

Customer Management

  • Customer Overview
  • Add a new Customer
  • Creating Customer Services
  • Edit Customers
  • Adding Customer Tags
  • View Customer Info
  • View Customer CDRs
  • View Customer EDRs
  • View Customer SIMs
  • View Customer Users
  • View Customer Notification History
  • Export Customers
  • Delete Customers

Alarms

  • Alarms Management
    • Alarms Overview
    • Manage Alarms
    • SIM IMEI Status Changes Alarm
      • SIM IMEI status change alarm overview
      • Create a SIM IMEI status change Alarm
    • Single SIM Alarm
      • Single SIM alarm overview
      • Create a Single SIM Alarm
    • Static Pool Alarm
      • Static Pool alarm overview
      • Create a Static Pool Alarm
    • Dynamic Pool Alarm
      • Dynamic Pool alarm overview
      • Create a Dynamic Pool Alarm

Notifications

  • Notifications Overview
  • Notification history
  • View notification details
  • Export Notification history

Users & Roles

  • User Management
    • View Users
    • Create a Customer user
    • Create a Partner user
    • Activate Users
    • Manage Users
    • User Logs
    • User Journal
  • Roles
    • Roles Introduction
    • View Roles
    • Manage User Roles
    • Partner Roles Matrix

Journal

  • Journal Overview
  • Export Journal
  • Home
  • Home
  • Customer Management
  • Adding Customer Tags
View Categories

Adding Customer Tags

What role/s can do this? Partner admin, Partner provisioning & Partner deployment of customers.

If you are managing multiple customers it might be useful to assign tags to customers which can be used as filters.

  • 1. Select Customers in the main menu and click Detail on the relevant customer
  • 2. Select the Info tab
  • 3. Enter a new tag and click Add new tags
  • The new tag is added to the table

Add a tag #

  1. Navigate to Customers
  2. Locate the relevant customer
  3. Click Detail in the action column
  4. Select the Info tab
  5. Locate Tags
  6. Enter the tag into the input field
  7. Click Add new tags

The tag is assigned to the customer.

View tags #

Any tag that has been assigned to the customer will be listed in a table in the Tags section on the Info tab. You will be able to see who created the tag and when it was created. There is also an option to remove the tag if needed.

Using tags as filters #

To use the tags you first need to add a Tags filter and then select the filter option.

  1. Navigate to Customers
  2. Click Add filter
  3. Select Tags from the dropdown
  4. Click on the filter input field
  5. Select the relevant tag
  6. Click Use filter

The tag filter applies to the list of customers .

You can clear the filter by removing the Tag from the input field. To reset the filter click Reset filter.

How did you find this training?
Edit CustomersView Customer Info
Table of Contents
  • Add a tag
  • View tags
  • Using tags as filters
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