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FUSION IoT Partner Knowledge Base

Partner Knowledge Base

Release Notes
FUSION IoT Partner Knowledge Base
Release Notes

The FUSION IoT Portal

  • Getting Started
    • Partner portal Overview
    • Logging in
    • Search and filters
  • The Internet of Things
    • What is IoT?
    • IoT Glossary
  • Manage your account
    • Password management
    • Your profile page
    • Configure Dashboards
    • Manage Dashboards
  • Troubleshooting
    • Troubleshooting login issues
    • Troubleshooting error messages

SIM Management

  • SIM Overview
  • View SIM information
  • Filter SIMs
  • SIM Overview Terms
  • SIM ordering and assignment
    • SIM order and assignment overview
    • Ordering SIMs
    • Creating Customer Services
    • Migrating SIMs to another Partner Service
    • Assigning SIMs to Customers
    • Activating SIMs
  • Managing SIMs
    • Manage SIM status
    • Assign SIM to an IMEI status change Alarm
    • Manage SIM Info Fields
    • Export SIMs
    • Export SIM CDRs
    • SIM status tab

Services Management

  • Generic services Overview
  • View Service Info
  • Create a Service note
  • View Service SIMs
  • Remove a Service
  • Edit a Service

Partners

  • Partner Overview
  • View Partner Info
  • View Assigned tariffs
  • View Partner CDRs
  • View Partner EDRs
  • View Partner Notification History
  • View Partner Users
  • View Customers
  • View Partner Journal

Customer Management

  • Customer Overview
  • Add a new Customer
  • Creating Customer Services
  • Edit Customers
  • Adding Customer Tags
  • View Customer Info
  • View Customer CDRs
  • View Customer EDRs
  • View Customer SIMs
  • View Customer Users
  • View Customer Notification History
  • Export Customers
  • Delete Customers

Alarms

  • Alarms Management
    • Alarms Overview
    • Manage Alarms
    • SIM IMEI Status Changes Alarm
      • SIM IMEI status change alarm overview
      • Create a SIM IMEI status change Alarm
    • Single SIM Alarm
      • Single SIM alarm overview
      • Create a Single SIM Alarm
    • Static Pool Alarm
      • Static Pool alarm overview
      • Create a Static Pool Alarm
    • Dynamic Pool Alarm
      • Dynamic Pool alarm overview
      • Create a Dynamic Pool Alarm

Notifications

  • Notifications Overview
  • Notification history
  • View notification details
  • Export Notification history

Users & Roles

  • User Management
    • View Users
    • Create a Customer user
    • Create a Partner user
    • Activate Users
    • Manage Users
    • User Logs
    • User Journal
  • Roles
    • Roles Introduction
    • View Roles
    • Manage User Roles
    • Partner Roles Matrix

Journal

  • Journal Overview
  • Export Journal
  • Home
  • Home
  • The FUSION IoT Portal
  • Getting Started
  • Partner portal Overview
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Partner portal Overview

The Partner Portal is where you will be able to manage your customers and their SIM cards to ensure IoT connectivity. There are a number of settings that can be configured to meet your customer needs and understand how SIMs are being used across your customer base. This Knowledge Base has been designed to support you with configuring settings and understanding the portal features.

To get started take a look at what you’ll see on your screen when you first log in:

NumberDescription
1Toggle whether the sidebar is visible or not.
2View notifications.
3View options to manage your account:
– View your roles
– Access your profile
– Sign out
4The dashboard features graphs showing SIM or data usage and provides links to key product areas. This can be customised to suit your needs.
5My section features a quick link to your profile area and your partner details.
6This is the sidebar menu to navigate to key product areas.
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