Partner Knowledge Base
Search and filters
To help make it easier to find specific information quickly search and filter options are available throughout the portal. The options vary from page to page but there are often pre-selected filters or a search box on the left of the screen and a dropdown to add additional filter options on the right.
Search or filter options #
Search: #
On some pages is a default search box which is used to search through the columns available on that page. For example, in the SIM overview area you could enter a specific SIM card number to find a specific SIM.
Filters: #
Some pages will have filters pre-selected to ensure relevant information is shown. Active filters can be turned on/off with the tick box on the left of the filter item. Some pages also have additional filters that can be added using the Add filter option.
Using filters #
Add additional filters #
- Open the Add filter dropdown or click Manage filters
- Select the relevant filter option/s
- Click Confirm changes
The filters are added for use.
Configure filters #
After making a filter option available, it will need to be configured. The options may vary depending on where you are in the portal, but generally you will need to ensure the filter is enabled and select the operator which controls how the filter works.
You will also need to choose what you want to filter by. This will either be done by selecting an option from a dropdown or by defining a filter in an input box. Once the options are configured, click Use filter.
Filter operators #
| Operator | Description |
|---|---|
| = | Shows items that exactly match the selected value |
| != | Shows entries that don’t match the selected value |
| > | Searches for items greater than the entered value |
| < | Searches for items smaller than the entered value |
| >= | Searches for items greater than or equal to the entered value |
| <= | Searches for items smaller than or equal to the entered value |
| Contains | Searches for items containing the entered value anywhere in the item |
| Contains at end | Searches for items with the entered value as the last characters of the item |
| Contains at start | Searches for items with the entered value as the first characters of the item |
| List | Searches for items entered in a list. Items must be separated by a comma |
| Between | Searches for items between 2 values (number or date) |
| Filled | Searches for items that have information in the specified field. |
| Blank | Searches for items where no information is in the specified field. |
Reset filters #
Where filters are available there will be a reset filter button. This is used to clear the additional filters and restore the page to its default mode.