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FUSION IoT Partner Knowledge Base

Partner Knowledge Base

Release Notes
FUSION IoT Partner Knowledge Base
Release Notes

The FUSION IoT Portal

  • Getting Started
    • Partner portal Overview
    • Logging in
    • Search and filters
  • The Internet of Things
    • What is IoT?
    • IoT Glossary
  • Manage your account
    • Password management
    • Your profile page
    • Configure Dashboards
    • Manage Dashboards
  • Troubleshooting
    • Troubleshooting login issues
    • Troubleshooting error messages

SIM Management

  • SIM Overview
  • View SIM information
  • Filter SIMs
  • SIM Overview Terms
  • SIM ordering and assignment
    • SIM order and assignment overview
    • Ordering SIMs
    • Creating Customer Services
    • Migrating SIMs to another Partner Service
    • Assigning SIMs to Customers
    • Activating SIMs
  • Managing SIMs
    • Manage SIM status
    • Assign SIM to an IMEI status change Alarm
    • Manage SIM Info Fields
    • Export SIMs
    • Export SIM CDRs
    • SIM status tab

Services Management

  • Generic services Overview
  • View Service Info
  • Create a Service note
  • View Service SIMs
  • Remove a Service
  • Edit a Service

Partners

  • Partner Overview
  • View Partner Info
  • View Assigned tariffs
  • View Partner CDRs
  • View Partner EDRs
  • View Partner Notification History
  • View Partner Users
  • View Customers
  • View Partner Journal

Customer Management

  • Customer Overview
  • Add a new Customer
  • Creating Customer Services
  • Edit Customers
  • Adding Customer Tags
  • View Customer Info
  • View Customer CDRs
  • View Customer EDRs
  • View Customer SIMs
  • View Customer Users
  • View Customer Notification History
  • Export Customers
  • Delete Customers

Alarms

  • Alarms Management
    • Alarms Overview
    • Manage Alarms
    • SIM IMEI Status Changes Alarm
      • SIM IMEI status change alarm overview
      • Create a SIM IMEI status change Alarm
    • Single SIM Alarm
      • Single SIM alarm overview
      • Create a Single SIM Alarm
    • Static Pool Alarm
      • Static Pool alarm overview
      • Create a Static Pool Alarm
    • Dynamic Pool Alarm
      • Dynamic Pool alarm overview
      • Create a Dynamic Pool Alarm

Notifications

  • Notifications Overview
  • Notification history
  • View notification details
  • Export Notification history

Users & Roles

  • User Management
    • View Users
    • Create a Customer user
    • Create a Partner user
    • Activate Users
    • Manage Users
    • User Logs
    • User Journal
  • Roles
    • Roles Introduction
    • View Roles
    • Manage User Roles
    • Partner Roles Matrix

Journal

  • Journal Overview
  • Export Journal
  • Home
  • Home
  • The FUSION IoT Portal
  • Manage your account
  • Password management
View Categories

Password management

If you forget your password or need to reset it for security purposes this can be easily managed with the FUSION IoT Portal.

Note: Passwords must be at least 16 characters and be different from the previous 10 passwords.

Change password #

If you need to update your password you can do this when editing your profile:

  • 1. Click on your details and select Profile
  • 2. Click Edit profile
  • 3. Tick the checkbox next to Change Password
  • 4. Enter a new password with a minimum of 16 characters
  • 5. Click Update Profile
  • The password will be updated
  1. Log into the FUSION IoT Portal using your existing details
  2. Click your profile information
  3. Click Profile
  4. Click Edit Profile
  5. Tick the checkbox next to Change Password
  6. Enter a new password and confirm it
  7. Click Update Profile

Your password is updated.

Forgotten password #

If you’re logged out of the platform you can do a password reset.

  • 1. On the login page, click Forgot your password
  • 2. Enter your username and email, then click Send
  • 3. An email will be sent containing a password reset link you can click to login to the portal
  • 4. Enter a new password and click Change password
  • 5. Sign in using your new password
  • 5. Enter the verification code and click Verify code
  1. Navigate to the FUSION IoT login page
  2. Click Forgot your password?
  3. Enter your Username and Email
  4. Click Send

A password reset link is emailed to you.

Use the link to create a new password and login.

Note: The link expires after 2 hours. After this time, you will need to click Forgot your password? again.

How did you find this training?
Your profile page
Table of Contents
  • Change password
  • Forgotten password
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