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FUSION IoT Partner Knowledge Base

Partner Knowledge Base

Release Notes
FUSION IoT Partner Knowledge Base
Release Notes

The FUSION IoT Portal

  • Getting Started
    • Partner portal Overview
    • Logging in
    • Search and filters
  • The Internet of Things
    • What is IoT?
    • IoT Glossary
  • Manage your account
    • Password management
    • Your profile page
    • Configure Dashboards
    • Manage Dashboards
  • Troubleshooting
    • Troubleshooting login issues
    • Troubleshooting error messages

SIM Management

  • SIM Overview
  • View SIM information
  • Filter SIMs
  • SIM Overview Terms
  • SIM ordering and assignment
    • SIM order and assignment overview
    • Ordering SIMs
    • Creating Customer Services
    • Migrating SIMs to another Partner Service
    • Assigning SIMs to Customers
    • Activating SIMs
  • Managing SIMs
    • Manage SIM status
    • Assign SIM to an IMEI status change Alarm
    • Manage SIM Info Fields
    • Export SIMs
    • Export SIM CDRs
    • SIM status tab

Services Management

  • Generic services Overview
  • View Service Info
  • Create a Service note
  • View Service SIMs
  • Remove a Service
  • Edit a Service

Partners

  • Partner Overview
  • View Partner Info
  • View Assigned tariffs
  • View Partner CDRs
  • View Partner EDRs
  • View Partner Notification History
  • View Partner Users
  • View Customers
  • View Partner Journal

Customer Management

  • Customer Overview
  • Add a new Customer
  • Creating Customer Services
  • Edit Customers
  • Adding Customer Tags
  • View Customer Info
  • View Customer CDRs
  • View Customer EDRs
  • View Customer SIMs
  • View Customer Users
  • View Customer Notification History
  • Export Customers
  • Delete Customers

Alarms

  • Alarms Management
    • Alarms Overview
    • Manage Alarms
    • SIM IMEI Status Changes Alarm
      • SIM IMEI status change alarm overview
      • Create a SIM IMEI status change Alarm
    • Single SIM Alarm
      • Single SIM alarm overview
      • Create a Single SIM Alarm
    • Static Pool Alarm
      • Static Pool alarm overview
      • Create a Static Pool Alarm
    • Dynamic Pool Alarm
      • Dynamic Pool alarm overview
      • Create a Dynamic Pool Alarm

Notifications

  • Notifications Overview
  • Notification history
  • View notification details
  • Export Notification history

Users & Roles

  • User Management
    • View Users
    • Create a Customer user
    • Create a Partner user
    • Activate Users
    • Manage Users
    • User Logs
    • User Journal
  • Roles
    • Roles Introduction
    • View Roles
    • Manage User Roles
    • Partner Roles Matrix

Journal

  • Journal Overview
  • Export Journal
  • Home
  • Home
  • SIM Management
  • SIM Overview
View Categories

SIM Overview

What role/s can view this? All partner roles.

SIM overview is where you can view all SIMs assigned to your partner account. The SIMs will be listed in a table where you can view information about the SIM and learn more about individual SIM cards.

Partners with the relevant roles can manage SIMs including changing their status or assigning them to customers for use in their IoT devices.

Access SIM overview #

  1. Log into the FUSION IoT Portal
  2. Click SIM Management in the menu
  3. Select SIM overview

All SIMs display in the table.

SIM overview table #

The SIM overview table lists key information about your SIMs. You can customise the columns to tailor the view to your needs. See column management.

Some of the information shown in the SIM overview table includes:

  • ICCID
  • MSISDN
  • Status
  • IMEI
  • IMEI status
  • Partner ID
  • Info fields

The last column is the Actions column. Partners with the relevant role can click Detail in this column to view more information about a specific SIM.

Note: For help with the terminology used in the SIM overview, you can refer to the SIM overview Terms article.

Column Management #

Information within the portal is often displayed in tables displaying various columns. The columns can be customised to display information to suit your needs.

Above the tables is a Manage columns dropdown:

  • Tick or untick the options to choose what is displayed in the table
  • Use the grab handle next to the items to arrange the order in the table
  • Click Save to apply any changes

You can also change the order in which the information is listed:

  • Sort a column alphabetically by clicking on the column title
  • To reset the column, double click on the column title

Selecting SIM cards #

Within the SIM overview area, actions are used to manage SIMs. You can select one, some, or all of the SIMs you want to execute the chosen action against:

  • To select one SIM, click on the SIM card row.
  • To select multiple SIMs, click on each SIM card row.
  • To select multiple SIMs using filtering, apply a filter to your SIMs and click Select all filtered SIMs.
  • To select all SIMs, ensure all SIMs that you need are visible and click Select all SIMs on the current page.

SIM Actions #

  • Assign SIM to Alarm
  • Change SIM Status
  • Assign SIMs to Customers
  • Migrate SIM to another Partner service
  • Manage SIM Info Fields

Managing Customer SIMs #

SIMs need to be assigned to customers and associated with a service to be used in their IoT devices. If you have multiple customers and SIMs, you might find it easier to manage SIMs in the Customers area. You can navigate to Customers and select the SIMs tab to display a customer-specific SIM overview. See View Customer SIMs.

How did you find this training?
View SIM information
Table of Contents
  • Access SIM overview
  • SIM overview table
  • Column Management
  • Selecting SIM cards
    • SIM Actions
  • Managing Customer SIMs
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