Partner Knowledge Base
Generic services Overview
The Generic services area is where you can view all of your partner services and the services you create for your customers. All services display in an overview table that you can filter to list fewer services. You can then select a specific service to view and manage details.
To view information about a specific customer:
- Navigate to Generic services
- Locate the relevant service
- Click Detail in the Actions column
The portal displays the service information.
Service details #
When viewing service details, navigate through different tabs to view information about the service.
| Tab | Description |
|---|---|
| Info | The info tab displays key information about the service. See View Service Info. |
| Notes | The Notes tab enables partners with the appropriate role to view, Create and Delete notes. See Create a Service Note. |
| Service SIMs | The Service SIMs tab displays a list of SIMs associated with the selected service. See View Service SIMs. |
| Remove | The Remove tab enables partners with the appropriate role to remove services immediately or after a specified date. See Remove a Service. |
| Note: The details shown are dependent on the partner role. |